Adobe Crashing Issue

Adobe Crashing when Trying to Authenticate with the Servers

Written By Lovinder Buttar

Updated at March 15th, 2023

if you are experiencing Adobe crashing issues, there are several steps you can take to resolve the problem:

Update Adobe: Make sure you have the latest version of the software installed. Check for updates and install any available updates.

Restart your computer: Sometimes simply restarting your computer can resolve the issue.

Disable plugins: Disable any plugins or extensions that may be causing conflicts with Adobe.

Clear cache and temporary files: Clearing your cache and temporary files can help resolve issues with Adobe.

Reset preferences: Resetting your preferences can resolve issues related to corrupted preferences.

Try Safe Mode: Try launching Adobe in Safe Mode to see if the issue persists. If the issue doesn't occur in Safe Mode, then it could be related to a third-party plugin or extension.

if above options don't make any difference 

"If you are experiencing crashing issues with Adobe and the Sign-In Page fails to load, we recommend disabling the Protected Mode at startup option. Once you make this change, the interface should appear as shown below."

go to Edit>Preferences>Security(Enhanced)